PRIVACY POLICY
Last updated 1 March 2024
Qura appreciates the trust you place in us when you use our services, and we care about your personal data. This policy describes how and why we process personal data collected when interacting with us or using our services and the legal basis of our processing. It also provides information about how to exercise your rights when it comes to our processing of your personal data. All personal data is processed in accordance with applicable legislation. Lawlabs AB, reg. No. 559447-4800 (Qura / we / us)
Collection of personal data
To provide our services we need to process your personal data. We collect information about you when you communicate with us, when you use our services or use our website. We also collect information about you to improve our apps, portals and websites. The legal basis for processing personal data by us will be one of the following:
• You, (as the data subject) have given consent to the processing of personal data for a certain purpose/ purposes;
• the processing is necessary to fulfil the obligations of a contract to which you or your employer are party to or in preparation for entering into such contract;
• the processing is necessary for us to comply with legal obligations;
• the processing is necessary to achieve our legitimate business interests.
Personal data that we collect about you
We collect personal data directly from you when you register as a customer or register a user account. This may include information such as:
• Personal and contact information – your name, email address, telephone number, date of birth;
• Information on services – details about your subscription;
• Payment information – how you pay for our services and your billing address;
• Historical information – your previous purchases and payment history;
• Account information – login and account information.
We indirectly collect information from you when you use our apps, portals, websites and services. This includes information about how you use them, when you visit, how you log in or interact with the website. This may include information such as:
• Log data – device information, location information, device metadata, usage and preference information and log information
• User data – the date and time of your login, your IP address, system settings, system activity, hardware settings and information on your use and interactions with our portals and websites
How we will use your data
Using your personal data
All information is used to provide, administer, protect, maintain, operate and improve our services and our apps and websites. We may also use the information from existing services to develop new services. In addition to this, we use your information to:
• Personalize and improve your customer and user experience;
• Verify your identity to enable use of our services;
• Communicate with you, for example to keep you updated on our services or respond to requests;
• Prevent fraudulent or criminal activity;
• Ensure the security of or our IT infrastructure;
• Comply with legal requirements.
Sharing your personal data
We only share your personal information for the purposes we describe in this section. We may share your information with:
• Our employees, suppliers, subcontractors and consultants who need access to such information in order to carry out work on our behalf;
• Competent authorities and law enforcement (when it is required by law).
International transfers
We strive to keep your data within the EU /EEA. In the instances where that is not possible, we may transfer your personal data to countries outside the EU or EEA. If this is the case, we will take appropriate measures to protect your personal information.
How we will NOT use your personal data
No selling or personal data without your consent
We will not sell your personal data to third parties without your explicit consent.
Keeping of personal data
We keep your personal data only as long as necessary to fulfil the purpose for which it was collected, unless otherwise required or permitted by law. Once the data is no longer needed, we will delete it. We comply with the legal requirements regulating how long to keep some types of information, for example payment information we have made to you or you have made to us.
Cookies and other technologies
We use cookies and other technologies in our apps and on our websites. These technologies have several purposes, including:
• Verifying user identity;
• Remembering user preferences and settings;
• Analysing content usage, site traffic and trends;
• Analysing how users interact with our apps and websites.
You can read our full cookie policy here.
Your personal data rights
You have a number of legal rights that you may exercise by contacting us on the address under 8 below. You can request the deletion of your data and we will assist you with this as to the extent required by law. This means that we may reject requests that are unreasonably repetitive or that require disproportionate technical effort or where we cannot adequately verify your identity. We will not act on requests that put the privacy of others at risk. You can request a copy of the information that we have about you in a structured, commonly used and machine-readable format. In certain circumstances you can also request that we correct your data if the data we have about you is incorrect and we will assist you with this to the extent required by law. If our data about you is collected using only your consent, you have the right to contact us and withdraw such consent at any time.
Changes to this policy
We may change this policy from time to time and will post the updated policy here, unless applicable law requires some other mean. Please visit our site regularly to keep yourself updated on the latest version of our policy. The updated version will apply to all the information we have about you at that time and will apply to new information going forward. By continuing to use our services, you consent to the revised policy.
Contact information
If you have any questions about this policy, how we use your information, or your data privacy rights, please contact us at: privacy@lawlabs.se
You have the right to file a complaint about us with the supervisory authority: the Swedish data protection authority – Integritetsskyddsmyndigheten (IMY).
